Sub-Processors

Details of our Sub-Processors

Before engaging with a Sub-Processor, Red Sift takes deliberate steps to conduct an assessment of risk arising from this third-party relationship. Any potential sub-processors are expected to demonstrate their security policies, processes, and procedures and prove that they are able to provide adequate protection of such data in line with our information security policy.

For more information about how we engage with Sub-Processors and details of the Personal Data we Process on behalf of our customers – please refer to our Red Sift: Data Processing Addendum. Unless stated otherwise, capitalized terms used on this page have the meanings set out in that Data Processing Addendum.

Aside from the Sub-Processors listed below, should a customer require technical support, depending on the time of day, such support may be provided by an authorized employee from any of the Red Sift global entities: Redsift Limited, Redsift Limited, Redsift Inc, Redsift Spain S.L, Redsift Germany GmbH, Redsift Australia Pty Limited, Hardenize Limited.

Entity NameProductsType of Entity & Sub-Processing ActivitiesTypes of Personal Data ProcessedData Processing RegionTechnical and Organizational Measures

IBM United Kingdom Limited

UK data residency option only:

Redsift Pulse Platform

OnDmarc

BrandTrust

Data hosting and infrastructure: Cloud services provider and data storage

Any Personal Data Processed by Red Sift as part of those elements of the Services hosted by such Sub-Processor

UK & Germany

IBM Cloud Compliance

ISO27701

ISO27001

SOC2 TYPE 2

DPA/ SCC's

Intercom, Inc.

Redsift Pulse Platform

OnDmarc

BrandTrust

Customer Support Services: web chat

(Please note - this service can be disabled)

Any Personal Data that is provided to or accessed by Red Sift Personnel as part of communications, chats etc (together with associated materials, documents and artifacts) as part of the Support Services

USA

Intercom Security

ISO27001

SOC2 TYPE 2

DPA/ SCC's

Microsoft Corporation

EU data residency option only:

Redsift Pulse Platform

OnDmarc

BrandTrust

Data hosting and infrastructure: Cloud services provider and data storage

Any Personal Data Processed by Red Sift as part of those elements of the Services hosted by such Sub-Processor

Netherlands

Azure Compliance

ISO27001

ISO27701

SOC2 TYPE 2

DPA/ SCC's

Microsoft Corporation

USA data residency option only:

Redsift Pulse Platform

OnDmarc

BrandTrust

Data hosting and infrastructure: Cloud services provider and data storage

Any Personal Data Processed by Red Sift as part of those elements of the Services hosted by such Sub-Processor

USA

Azure Compliance

ISO27001

ISO27701

SOC2 TYPE 2

DPA/ SCC's

Salesforce, Inc.

All

Support Services: Customer Support Services file and ticket management

Any Personal Data that is comprised in files and tickets etc submitted to Red Sift as part of the Support Services

UK

Salesforce Compliance

ISO27001

SOC2 TYPE 2

DPA/ SCC's

Open AI, L.L.C

Radar

AI-powered natural language processing

Any Personal Data submitted to Radar (including as inputs and prompts to Radar)

USA

SOC2 TYPE 2
DPA/ SCC's

Incopro Limited

Brand Trust – Notice and Takedown Services

Brand protection services (including notice and takedown services)

Any Personal Data submitted as part of the Brand Trust – Notice and Takedown Services

USA

Incopro Compliance

DPA/ SCC's

Google LLC

Brand Trust – Notice and Takedown Services

Brand protection services (including notice and takedown services)

Any Personal Data Processed by Red Sift as part of those elements of the Services hosted by such Sub-Processor

EU

Google Compliance

ISO27001
ISO27701
SOC2 TYPE 2
DPA/ SCC's

Amazon Web Services, Inc.

Brand Trust – Notice and Takedown Services

Brand protection services (including notice and takedown services)

Any Personal Data submitted as part of the Brand Trust – Notice and Takedown Services

UK

AWS Compliance
ISO27001
ISO27701
SOC2 TYPE 2
DPA/ SCC's

Where can you get information about our direct Processors?

Please note this page only lists details of the Sub-Processors that Red Sift appoints to perform Processing of Customer Personal Data which Red Sift carries out as customers’ Processor.

 

Accordingly, this page does not list any of Red Sift’s ‘direct’ Processors engaged to Process any Personal Data for Red Sift’s own business/customer relationship administration purposes, our own marketing, our own platform or service analytics, our own information and systems security purposes supporting the operation of the Services under the Agreement, nor our own legal, regulatory or compliance purposes.

You can find further details of the purposes for which we may use Personal Data as a Controller in our own right in our Privacy Policy.

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