Details of our Sub-Processors
Before engaging with a Sub-Processor, Red Sift takes deliberate steps to conduct an assessment of risk arising from this third-party relationship. Any potential sub-processors are expected to demonstrate their security policies, processes, and procedures and prove that they are able to provide adequate protection of such data in line with our information security policy.
For more information about how we engage with Sub-Processors and details of the Personal Data we Process on behalf of our customers – please refer to our Red Sift: Data Processing Addendum. Unless stated otherwise, capitalized terms used on this page have the meanings set out in that Data Processing Addendum.
Aside from the Sub-Processors listed below, should a customer require technical support, depending on the time of day, such support may be provided by an authorized employee from any of the Red Sift global entities: Redsift Limited, Redsift Inc, Redsift Spain S.L, Redsift Germany GmbH, Redsift Australia Pty Limited, Hardenize Limited.
Entity Name | Products | Type of Entity & Sub-Processing Activities | Types of Personal Data Processed | Data Processing Region | Technical and Organizational Measures |
---|---|---|---|---|---|
IBM United Kingdom Limited | UK data residency option only: Redsift Pulse Platform OnDmarc BrandTrust | Data hosting and infrastructure: Cloud services provider and data storage | Any Personal Data Processed by Red Sift as part of those elements of the Services hosted by such Sub-Processor | UK & Germany | |
Intercom, Inc. | Redsift Pulse Platform OnDmarc BrandTrust | Customer Support Services: web chat(Please note - this service can be disabled) | Any Personal Data that is provided to or accessed by Red Sift Personnel as part of communications, chats etc (together with associated materials, documents and artifacts) as part of the Support Services | USA | |
Microsoft Corporation | EU data residency option only: Redsift Pulse Platform OnDmarc BrandTrust | Data hosting and infrastructure: Cloud services provider and data storage | Any Personal Data Processed by Red Sift as part of those elements of the Services hosted by such Sub-Processor | Netherlands | |
Microsoft Corporation | USA data residency option only: Redsift Pulse Platform OnDmarc BrandTrust | Data hosting and infrastructure: Cloud services provider and data storage | Any Personal Data Processed by Red Sift as part of those elements of the Services hosted by such Sub-Processor | USA | |
Salesforce, Inc. | All | Support Services: Customer Support Services file and ticket management | Any Personal Data that is comprised in files and tickets etc submitted to Red Sift as part of the Support Services | UK |
Where can you get information about our direct Processors?
Please note that, this only page only lists details of the Sub-Processors that Red Sift appoints to perform Processing of Customer Personal Data which Red Sift carries out as customers’ Processor.
Accordingly, this page does not list any of Red Sift’s ‘direct’ Processors engaged to Process any Personal Data for Red Sift’s own business/customer relationship administration purposes, our own marketing, our own platform or service analytics, our own information and systems security purposes supporting the operation of the Services under the Agreement, nor our own legal, regulatory or compliance purposes.
If you want to receive more details of these direct Processors, please request this through our Security & Trust Page.You can find further details of the purposes for which we may use Personal Data as a Controller in our own right in our Privacy Policy.