Solairus Aviation is a private aviation services company whose core business is managing the private aircraft of both large organizations and high-net-worth individuals. The company is highly regarded for customizing its services for individual client requirements, such as assistance in recouping fixed costs for an aircraft by offering to charter it out to the public.

The Solairus team sends approximately 1.5 million emails per month. It was imperative that email operations remain resilient, deliverability rates high, that all emails are secure and the chance of a client ever receiving a fraudulent email is eliminated.

Processing invoices and managing expenses daily, Solairus needed to ensure that crucial business email functions were protected against potential vulnerabilities including email impersonation leading to phishing attacks and ultimately, data breaches.

Red Sift OnDMARC helps to combat these potential disasters by:

1. Securing the supply chain: Despite having traditional secure email gateway protection in place, Solairus knew that it was imperative to secure their domain to block phishing attacks and assure partners, suppliers and customers that invoices and financial documents would only be exchanging hands between the two parties.
2. Simplified SPF: OnDMARC made it easy to accept more SPF records, a feature not typically supported by other tools. The IT Director, Jeff Ritzinger, reported that the ability to get immediate verification on their SPF configurations with a tool like Investigate also meant fast reliable insight saving them time.
3. Improving email deliverability: Before using Red Sift’s automated solution, Solairus’ IT team was dealing with manual SPF flattening, an unreliable, resource-heavy option. With Red Sift’s Dynamic SPF feature they have been able to automatically keep their SPF records up to date.

Solairus was able to deploy OnDMARC with ease, migrating from another DMARC product. Although the organization was already at full protection (p=reject), OnDMARC was the product of choice ultimately because it went beyond reporting with its own configuration instructions and the ability to easily review SPF limits. This additional feature made it a very “straightforward decision” for Jeff, Director of IT, to switch solutions.

Jeff also said, “the software does all the work for me,” allowing the IT team to simply make routine check-ins and easily spot if there are any new sources that they weren’t aware of, particularly useful for identifying and eliminating any shadow IT issues.

Jeff uses OnDMARC to check the state of Solarius' email landscape on a regular basis. Having previously tried other DMARC solutions, he quickly found that being able to perform more than 10 SPF lookups isn’t typically supported.

However, with Red Sift’s Dynamic SPF, he has been able to overcome the 10 SPF lookup limit with a single smart include statement. It also ensures that every record for all third-party services is up to date at the point of query and doesn't become obsolete.

Thanks to OnDMARC, the IT team’s ability to ascertain immediate feedback on the configuration status of their domains saves them time and untangles the complexity of decoding encrypted email headers. This means changes made to their DNS can be verified within seconds, not days. Jeff explains, “As a priority initiative, we focus on understanding our cybersecurity and what we need to do with updating policies - especially since we have a clear idea of what we will and won’t accept from the people we do business with”.