OnDMARC equips New England Biolabs with confidence in the face of COVID-19

Learn more about OnDMARC
New England Biolabs logo

Industry

Life Sciences

Employees

450+

Locations

United States

Meet the company

New England Biolabs®, Inc. (NEB®) is the industry leader in the discovery and production of enzymes for molecular biology applications and offers the largest selection of recombinant and native enzymes for genomic research.

Saving time, money, and reputation with OnDMARC

With the arrival of COVID-19, Matthew Liacos, Systems Engineer at New England Biolabs (NEB), and his CISO saw a need to rapidly accelerate their DMARC project to make sure they had the best possible phishing protection in place. The company had been DMARC reporting for some time and was also managing XML reports manually but this was a time and cost-intensive undertaking. Matthew noted: “Given the small size of our IT team, we needed to find a solution we could easily manage without it being too time-consuming once implemented.”

A cut above the competition

Together with his CISO, Matthew began their quest for a DMARC solution. Although other vendors were considered, NEB selected Red Sift’s OnDMARC solution due to lower pricing and licensing costs and a superior product experience. What’s more, OnDMARC provided:

  1. Design forward, intuitive UI

    OnDMARC’s easy-to-navigate dashboard gave Matthew the confidence to work quickly and independently.

  2. Advanced technical benefits

    OnDMARC’s Dynamic SPF feature alerted Matthew that they had already exceeded their SPF lookup limit, negatively impacting their email deliverability. However, thanks to Dynamic SPF’s smart include statement, this was instantly remedied.

  3. Fast and smooth journey to p=reject

    Matthew worked closely with Red Sift’s Customer Success team who got the organization to full DMARC compliance in just 12 weeks.

OnDMARC investigate cards

OnDMARC’S Investigate: the time- saving tool that grants immediate visibility

Given the urgency driving the DMARC implementation, time was of the essence for NEB. So when Matthew discovered the Investigate feature, it soon became his “favorite component of OnDMARC.” He commented: “The IT team at NEB are not messaging and email gurus, however, the Investigate tool ensures that that is not an obstacle. With this tool, we are able to validate each action taken inside OnDMARC by simply sending an email to the Investigate inbox. We then receive a quick and easy-to-digest report card letting us know whether the different email protocols have passed or failed. This saves me a ton of time.”

Comprehensive customer support makes for a successful and swift DMARC implementation

In the 12 week journey from p=none to p=reject, Matthew was supported by Red Sift’s Customer Success team. He noted that “the team is so responsive and proactive in reaching out to check-in and move us along. The support has been great - they are always there to lend a helping hand.”

LinkedInInstagramTwitter