Industry
Telecoms
Employees
2000+
Locations
Great Britain
Key features
Meet the company
TalkTalk provides landline, broadband, TV, mobile and email services to over four million customers in the United Kingdom. They operate Britain’s biggest unbundled broadband network, covering 96% of the population.
Sophisticated solution needed to protect the email security of millions of customers
As Head of Customer Security at TalkTalk, Mark Johnson has an important job on his hands - he leads initiatives that protect 4.2 million customers. Of these, email security is high on Mark’s priority list; a whopping 29 million emails were opened by TalkTalk customers this year so naturally, making sure they are secure and trustworthy is crucial.
"We are a critical national infrastructure supplier so compliance with regulation was important,” commented Mark. “The National Cyber Security Centre (NCSC) advises that there are certain standards that need to be met, so evidently, we were keen to meet these. More than anything though, it was important to the business. We are a 60-strong team of Security specialists and we were all keen to nail DMARC down.”